You will be assigned a personal Recovery Advocate who will manage your case from the time you first contact us until your identity is restored completely. Our unique recovery process is designed in two phases. The first phase will contain and assess the damage. The second phase will take all the necessary steps to clear your good name.

Phase I: Critical Emergency Response and Damage Assessment We understand the urgency of the situation. That is why you will be contacted by your Recovery Advocate who will give you immediate instructions to begin the recovery process. Stop the damage. Your Recovery Advocate will place fraud alerts with the credit bureaus to ensure that additional fraudulent activity is prevented. Understand what has happened and how to move forward. Your Recovery Advocate will analyze your credit reports, financial statements and any other pertinent documentation. Provide a quote for full recovery. Because each case is totally unique we will provide you a quote for moving forward.

Phase II: Complete Recovery Your Recovery Advocate does the work while you relax. Identity Safeguards disputes all fraudulent charges, contacts affected merchants, deals with pestering collection agencies and works 100% on your behalf to correct the problem. There is no end to our service until your identity is recovered. We will continue to keep a watchful eye. Once your case is closed it will stay in our system for 36 months. If any other events stem from your unique identity theft case we will re-open and take care of it.